Exchange Info

We want you to be fully satisfied with your purchase. If you are not completely happy, we offer a simple exchange policy.

1. Eligibility for Exchange

Items are eligible for exchange if:

  • Request is made within 7 days of delivery
  • Item is unused, unworn, and in original packaging
  • Tags and hygiene seals (if applicable) are intact

2. Non-Exchangeable Items

The following items are not eligible:

  • Intimate wear (including panties, lingerie, and undergarments)
  • Items marked as final sale
  • Used or damaged items

3. Exchange Process

  • Submit an exchange request within the allowed timeframe
  • Once approved, return the item as instructed
  • Replacement item will be dispatched after inspection

4. Exchange Charges

  • Customers may be responsible for return shipping costs
  • Additional charges may apply if exchanging for a higher-value item

5. Damaged or Incorrect Items

If you receive a defective or incorrect item:

  • It will be replaced at no additional cost
  • Claims must be made within 48 hours of delivery

6. Refund Policy

Luxurie Style does not offer refunds. Exchanges are provided instead, subject to policy conditions.